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How We Operate

MERCI operates primarily by email for both individuals looking to donate medical equipment and those seeking to pick up equipment. This allows our volunteer team to review requests, confirm availability, and coordinate donations efficiently and safely.

 

All equipment donations and pickups take place on scheduled dates at our storage locker (1125 Parisien St, Gloucester, ON). Once availability or donation approval is confirmed, we will provide the next date, time, and the contact information for the volunteer on duty. Please note that MERCI is unable to pick up equipment from homes or other locations, and we do not offer delivery—individuals must come to the storage locker in person during scheduled times.

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Accepted Equipment

  • Walkers (4-wheel, 2-wheel, standard)

  • Wheelchairs

  • Commodes (wheeled or stationary)

  • Bath benches / shower chairs

  • Similar durable mobility or daily-living aids

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Not Accepted

  • PPE (masks, gloves, gowns, etc.)

  • CPAP machines or respiratory devices

  • Disposable, expired, or single-use medical supplies

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We accept gently used medical and mobility equipment in good working condition. To ensure safety, quality, and adequate storage space, we always request photos of the equipment before confirming acceptance. Items may be declined due to space limitations.

Our Equipment List

MERCI maintains an Equipment List that shows all equipment currently in our storage. Each item includes a unique ID number, a short description, dimensions, and photos. If you are seeking equipment, please check that the item is listed as available and has not already been reserved before contacting us. This helps our volunteers respond more quickly and accurately
 
Our Role
 
MERCI is run entirely by volunteers and operates based on available inventory and storage capacity. Our goal is to reduce waste, support community members, and make medical equipment more accessible to those who need it.

*** MERCI is a registered non-profit organization, not a charity, and we are therefore unable to provide tax receipts. ***

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